Customer Onboarding Checklist Automation with Claude Code: Result JSON Schema

A production playbook for customer onboarding checklist automation in cross-industry operations using Claude Code: result json schema, run-scoped inputs, logs, typed results, and artifacts.

Audience: Customer success operations teams

The problem

Customer success operations teams need customer onboarding checklist automation to run repeatedly against forms, implementation docs, and account notes. In cross-industry operations, the pain is not one good answer; it is repeatability, auditability, exception handling, and evidence that survives handoff.

Implementation path

Define the outer result contract once, let the customer onboarding checklist automation skill own body.data, and reject terminal output that does not match the expected schema.

Tradeoffs and failure modes

Schema enforcement adds upfront design work, but removes prompt parsing from the product surface. For customer onboarding checklist automation, the practical test is whether a second run can be debugged, retried, and consumed by a product without reading the raw agent transcript.

Result shape

{
  "schema_version": "argo.result.v1",
  "summary": "customer onboarding checklist automation completed",
  "body": { "type": "customer_onboarding", "data": {}, "exceptions": [] },
  "artifacts": []
}

Run this on Argo