Travel Disruption Claim Review with Claude Code: Result JSON Schema
A production playbook for travel disruption claim review in travel operations using Claude Code: result json schema, run-scoped inputs, logs, typed results, and artifacts.
Audience: Travel and airline operations teams
The problem
Travel and airline operations teams need travel disruption claim review to run repeatedly against itineraries, delay records, receipts, policies, and customer messages. In travel operations, the pain is not one good answer; it is repeatability, auditability, exception handling, and evidence that survives handoff.
Implementation path
Define the outer result contract once, let the travel disruption claim review skill own body.data, and reject terminal output that does not match the expected schema.
Tradeoffs and failure modes
Schema enforcement adds upfront design work, but removes prompt parsing from the product surface. For travel disruption claim review, the practical test is whether a second run can be debugged, retried, and consumed by a product without reading the raw agent transcript.
Result shape
{
"schema_version": "argo.result.v1",
"summary": "travel disruption claim review completed",
"body": { "type": "travel_disruption_claim_review", "data": {}, "exceptions": [] },
"artifacts": []
}
Run this on Argo