Administrative Inbox Routing with Claude Code: Cost Controls
A production playbook for administrative inbox routing in administrative operations using Claude Code: cost controls, run-scoped inputs, logs, typed results, and artifacts.
Audience: Back-office administrative teams
The problem
Back-office administrative teams need administrative inbox routing to run repeatedly against emails, attachments, sender metadata, policy rules, and routing labels. In administrative operations, the pain is not one good answer; it is repeatability, auditability, exception handling, and evidence that survives handoff.
Implementation path
Set explicit limits for administrative inbox routing: input size, run time, tool calls, artifacts, retries, and concurrent runs per organization.
Tradeoffs and failure modes
Limits reject pathological runs, but they keep one workflow from turning into an unbounded infrastructure bill. For administrative inbox routing, the practical test is whether a second run can be debugged, retried, and consumed by a product without reading the raw agent transcript.
Run limits
max_run_seconds=1800
max_input_bytes=104857600
max_artifact_bytes=104857600
max_tool_calls=120
retry_after_seconds=60
Run this on Argo