Logistics: Freight Exception Review with Claude Code: Human Review Queue
A production playbook for freight exception review in logistics operations using Claude Code: human review queue, run-scoped inputs, logs, typed results, and artifacts.
Audience: Logistics operations teams
The problem
Logistics operations teams need freight exception review to run repeatedly against tracking events, bills of lading, invoices, carrier notes, and exception policies. In logistics operations, the pain is not one good answer; it is repeatability, auditability, exception handling, and evidence that survives handoff.
Implementation path
Split the freight exception review result into automatable fields and review-only exceptions, then send low-confidence cases to a human queue with evidence artifacts attached.
Tradeoffs and failure modes
Human review slows a subset of runs, but it lets the workflow ship before every edge case is fully automated. For freight exception review, the practical test is whether a second run can be debugged, retried, and consumed by a product without reading the raw agent transcript.
Review handoff
review_status: needs_review | approved | rejected
review_reason: string
source_evidence: artifact_url[]
agent: Claude Code
workflow: logistics-freight-exception-review
Run this on Argo