Insurance Claims Intake Review with Claude Code: MCP Tool Boundary

A production playbook for insurance claims intake review in insurance operations using Claude Code: mcp tool boundary, run-scoped inputs, logs, typed results, and artifacts.

Audience: Insurance claims operations teams

The problem

Insurance claims operations teams need insurance claims intake review to run repeatedly against claim forms, photos, adjuster notes, policies, and prior claim history. In insurance operations, the pain is not one good answer; it is repeatability, auditability, exception handling, and evidence that survives handoff.

Implementation path

Expose only the MCP tools needed for insurance claims intake review, validate tool arguments, keep credentials in the owning service, and log each call outside the sandbox.

Tradeoffs and failure modes

Narrow tool boundaries reduce agent flexibility, but make the integration reviewable and supportable. For insurance claims intake review, the practical test is whether a second run can be debugged, retried, and consumed by a product without reading the raw agent transcript.

Tool policy

tool: insurance-claims-intake_lookup
agent: Claude Code
input_scope: /skill/.argo/inputs
credential_owner: broker
log_arguments: true
network_policy: allowlisted

Run this on Argo